Floor Designs Privacy Policy

Effective: March 24, 2026

1. Introduction

Floor Designs (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains

what personal information we collect, how we use it, and how we protect it. By using our website or

services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect personal information including your name, phone number, email address, service

address, and project details such as flooring selections, measurements, estimates, and scheduling

information. We may also collect device and usage data such as IP address, browser type, and pages

visited.

3. How We Use Information

We use your information to provide estimates, schedule and complete flooring installations, process

payments, communicate with you about your project, improve our services, and send marketing

communications if you have opted in.

4. Communication & Opt-In

If you opt in to receive text or email communications, we will only use your information to communicate

with you about your project or send promotions if consent is given. No mobile opt-in data will be shared

with third parties for marketing purposes.

5. Cookies

Our website may use cookies and similar technologies to improve functionality and analyze traffic. You

can control cookie settings through your browser.

6. Data Protection

We take reasonable measures to protect your personal information and restrict access to authorized

personnel and trusted service providers.7. Sharing of Information

We may share your information with trusted service providers, software platforms, and subcontractors

as necessary to complete your flooring project. We may also disclose information if required by law. We

do not sell your personal information.

8. Data Retention

We retain personal information only as long as necessary to fulfill business purposes, comply with legal

obligations, and resolve disputes.

9. Your Rights

You may opt out of communications at any time by replying STOP to text messages or contacting us

directly. You may also request access to or deletion of your personal information.

10. Changes

We may update this policy from time to time. Updates will be posted on our website.

11. Contact Information

Floor Designs

Website: https://www.floordesigns.net

Email: office@floordesigns.net

Phone: 423-605-4600

Address: 652 Osage Dr, Soddy Daisy, TN 37379

​

SMS Terms of Service

By providing your phone number and opting in to receive text messages from Floor Designs, you agree to receive SMS communications related to:

• Customer care and support

• Appointment scheduling and confirmations

• Project updates and job notifications

• Billing notifications and invoices

• Marketing and promotional messages (only if you have explicitly opted in)

Message frequency may vary depending on your project, service needs, and communication preferences.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Floor Designs is not responsible for any charges incurred.

Opt-Out Instructions

You can opt out of receiving text messages at any time by replying:

• STOP – to unsubscribe from all SMS messages

After you send “STOP,” you may receive one final confirmation message. No further messages will be sent unless you opt back in.​